Refund policy
Return & Refund Policy
Returns
Our return policy is valid for 7 days from the date of purchase. If more than 7 days have passed, unfortunately we are unable to offer a refund or exchange.
To be eligible for a return:
-
The item must be unused, unopened, and in the same condition as received
-
The item must be in its original packaging
-
A receipt or proof of purchase is required
Please do not send items back to the manufacturer.
Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable and non-refundable:
-
Perishable goods (e.g. baby food)
-
Baby feeding products
-
Health and personal care items
-
Intimate or sanitary goods
Refunds (If Applicable)
Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund.
If approved, the refund will be processed and credited to your original payment method within a certain number of business days, depending on your payment provider.
Sale Items
Only regular-priced items are eligible for refunds.
Sale or discounted items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
To request an exchange for the same item, please email us at:
mumschoicesg@gmail.com
Send the item to:
Mums Choice Pte Ltd
#02-23 Nordcom II Tower 2
No. 2 Gambas Crescent
Singapore 757044